Great costumer service and communication! Mechanics/Front of house always tells you what needs to be fixed first and what can wait! The world is so expensive now and we need our cars to run so honestly pricing is pricing... What I mean by that is you're gonna have to fix your car one way or another! (But you do get a discount if you pay in cash!!!!!) They do communicate on pricing though before they do the repairs. They also have loaners, you just need to fill the gas tank before you return the loaner!