So far my review is a 1/2 a star we will see what happens after today I was told the car would be looked at the next day that was 5 days ago still hasn't been looked at. I was told I'd get a loner the next day I'm still sitting in my home with no vehicle no loner 5 days later still is now 10 o'clock in the morning 5 days later vehicle still sitting outside not looked at yet.
Mike, we apologize that you felt you were not advised of the possible time frame that your vehicle could be in the shop. On drop-off, our advisor reiterated that it may take a few days to look at the vehicle especially since you requested a certain technician to inspect. That technicianalso advised you and your friend that he was inundated with other vehicles. The loaner vehicle situation fell on a scheduling issue that we could not remedy due to unforseen circumstances. We requested that you pick up your vehicle in hopes that you can find a shop that would better suit your needs.
- Gages Lake Auto